Refund policy

We have a 30-day return policy from the date your item is delivered.

Damaged, Defective, or Wrong Items If your order arrives damaged, defective, or incorrect, please contact us within 30 days at nestlycanada@gmail.com with your order number and photos of the issue. We will arrange a replacement or full refund at no cost to you — no return shipment required.

Change of Mind Returns As an online store with international fulfillment, we are unable to accept returns for change-of-mind purchases. Please review your order carefully before completing your purchase.

Refunds Once your claim is approved, refunds are processed within 5–7 business days back to your original payment method. Processing times may vary by bank.

For any questions, contact us at nestlycanada@gmail.com